Technical Writing Quote of the MomentThen anyone who leaves behind him a written manual, and likewise anyone who receives it, in the belief that such writing will be clear and certain, must be exceedingly simple-minded. Who's onlineThere are currently 0 users and 22 guests online.
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Re: CMS? Web site? WordPress?In this day and age, and for what you're looking for, a custom static web site is a bad idea. WordPress is a CMS. :) It's just one that was initially designed to be a blog, and with Themes and Plugins you can make it into any kind of site you want. I use ...
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CMS? Web site? WordPress?Hello Everyone, I'm putting together a plan for a small organization to create a public-facing website that includes things like event calendars, content sections that only particular people can update, blogs, pictures from events, etc. Someone told me I s...
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Searching for a threadHi, all. I remember a thread not too long ago, probably within the last year, in which someone asked about online or free tools that read Visio files. I need to take a look at that thread. In Google, I searched for: visio site:http://www.techwr-l.com/arch...
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Re: Address this. . .Based on your new ExampleCompany model, I guess you would have to ask if the problem the customer experienced was truly a "bug", or simply a feature of the way the product was designed. The key to agile development is to fail early and fail often. The succ...
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RE: Address this. . .-l.com [mailto:techwr-l-bounces+kevin.mclauchlan=safenet-> inc.com@lists.techwr-l.com] On Behalf Of Peter Neilson --- TWIMC - I'm no longer discussing/arguing anthing about the original topic. I've resolved that in my work and I've dropped it (... hey, I ...
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Re: Address this. . .In Kevin's original case, I don't think the problem is the specific word "addressed", but rather the context presented by the way its used. To state that something is "to be" _anything_ "in a future release", from a customer service standpoint, implies tha...
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Re: Address this. . .^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and produce desktop, Web, or print deliverables. Just write (or import) and Doc-To-Help does the rest. Free trial: http://www.doctohelp.c...
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RE: Address this. . .I've been trying to resist getting sucked into this debate about unresolved issues, but I finally lost the battle. What about definition 2b in one of the Merriam-Webster entry you cited? "2 a : to direct the efforts or attention of (oneself)
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RE: Address this. . .Yet another way to address a bug: Place it in an envelope, and address it Straight To Heck. This address could be external or interdepartmental. Ex: "Here is fine," as per Phil (Prince of Insufficient Light). This message contains confidential information...
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Re: Address this. . .It's time for two more cents. I've sidestepped (ignored) a lot of the discussion, but ... A lot of people (I'm one) are afraid to install updates or new versions. "Except for the bug, the old version works just fine. Why don't you fix the bug?" --"Right. W...
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RE: Address this. . .You don't know what I've rejected. I've already removed the offending phrase from two Release Notes, and will be doing so for other products as they come up for any kind of update or other excuse to re-issue release notes. I'm doing that regardless of the...
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Re: Address this. . .^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and produce desktop, Web, or print deliverables. Just write (or import) and Doc-To-Help does the rest. Free trial: http://www.doctohelp.c...
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Re: Address this. . .This is how I would interpret "address," but from the POV of a customer who has reported a bug and is still being annoyed or impeded in attempts to use the product by it, "will be addressed" or "has not been addressed" still means, "we haven't bothered to ...
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RE: Address this. . .Merriam-Webster Online has, for the word "address" Main Entry: ad·dress Pronunciation: \ə-ˈdres, a- also ˈa-ˌdres\ Function: verb Etymology: Middle English adressen, from Anglo-French adrescer, from a- (from Latin ad-) + drescer to direct, put right 14; m...
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RE: Address this. . .I recently read a book called "Weird Ideas that Work," which analyzes how companies can promote innovation. One of the things he says is that people don't like change. Is that what's going on here, Kevin? I'm a bit puzzled about how you've rejected people...
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Re: Address this. . .No. I think you're missing my point and focusing on the literal, which is sadly the trap that we as writers fall into all too often. If a client sees that their issue will be addressed, the usual reaction is to want it fixed. Therefore they will either as...
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RE: Address this. . .OK, I saw the smiley, but I still find that remark annoying. The POINT is that: a) we've always done it that way - at least, in the 12 years that I've been doing the docs for this company b) it has never been a problem until last week. So.... howzat again...
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RE: Address this. . .So "address" is exactly the same word as "fixed", in your dictionary. Could I ask what dictionary that is, please? I might need to review a copy to see what OTHER words this particular customer is reading in ways that I never intended. - K The information...
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RE: Address this. . .Marguerite Krupp sagely observed: All true. In my experience, anyway. However, our practice is to revisit anything that's open, each time we do a new release, on the chance that: a) there'll be time/resources to ... ahem... address it to the point of fixi...
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