TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: The Old Argument: FrameMaker vs. MS Word From:"Mark Baker" <mbaker -at- omnimark -dot- com> To:<techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 21 Jan 2000 11:56:55 -0500
Eric Dunn wrote
>
> If the FrameMaker template being used is set up properly, the DTP tasks
> performed by the writers is limited to virtually nil. If your writers are
using
> FM 60% of the time for layout and production then, sorry to say it, but
the
> process is inadequate and the template designer is incompetent.
The 60% figure comes from a study I did a few years back while working in a
documentation department in Really Big Corporation. It was based on months
of timesheet data. We were using Frame with well designed templates.
Templates are not the source of the problem, except in so far as a)
designing and maintaining templates contributes to time not spent writing
and b) learning how to design and maintain templates contributed to time not
spend developing expertise in writing and technology.
A 40% to 60% figure seems to be born out by other studies I have seen,
though I have not kept a bibliography, so I can't cite chapter and verse.
OTOH, if you have well designed templates developed by someone with real
template design expertise, someone who is a layout expert rather than a
writer, then you have taken at least one step in the right direction of
putting together a team of competent specialists, rather than a team of
jacks of all trades.