Re: Re: FrameMaker vs. the competition

[Nora Merhar <nmerhar -at- charlesindustries -dot- com>]

Oh, fer cryin out loud!

I've used Interleaf for most of my TW life. I've used 5, 6, and am now
on 7. I
get good technical support when I need it. It does everything I want it
to do
with a minimum of fuss and bother. We briefly considered changing to
Framemaker
a while back, but when I tried to use it (Frame) I had a terrible time
trying to
figure it out. Interleaf was relatively easy for me. I use Word for some
things,
but I'd really rather chew chalk.

This discussion cycles every 4 months or so, and I for one am INCREDIBLY
bored
with it. Everyone makes the same points over and over again about Word
and
Frame, and then ends up dissing Interleaf. May I suggest referring
anyone who
asks the "how can I justify buying Frame" question to the archives
immediately?
It would certainly help reduce the chance of wearing out my delete key.

Nora
Senior Technical Writer, Charles Industries, Ltd.
nmerhar -at- charlesindustries -dot- com



barry -dot- kieffer -at- exgate -dot- tek -dot- com wrote:

> As a long-time user of Interleaf 5.something (four painful Interleaf years -
> like a lifetime of using Frame) I can second what Cathy writes.
>
> Besides, even if there was Interleaf technical support, Interleaf is so
> complicated that you would never be able to formulate a question.
>
> You would have to say: "Every time I select the IXmokDual3 filter I get the
> message: Attention 53834623 in Ixmok to Leaf - Cancel?
>
> The Interleaf tech would say: What?
>
> Interleaf may not have any tech support, but they have a huge sales force!