TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
"Amy Janczy" <Amy_Janczy -at- uclid -dot- com> wrote in message...
>
> I've been asked to perform usability testing for the documentation for our
> main product,
>
> I'm at at loss for how to start....Can anyone provide me with any practical
> tips for how to do a "quick and dirty" usability test that can help point
> out key problems with the documentation?
Have you considered just sitting down and actually using the product? I mean, I
realize you may not be a CAD monkey, but shouldn't you try to become one, at
least to understand the tool you document.
No book or theory or mindless tips from me will replace hands-on experience. If
you want to do some REAL usability testing - USE THE PRODUCT!
Andrew Plato
__________________________________________________
Do You Yahoo!?
Talk to your friends online with Yahoo! Messenger. http://im.yahoo.com
