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Hi everyone. I was wondering if anyone here has a favorite book on
information organization for technical writers? More and more, I've been
faced with decisions involving deciding what should be online only,
print/pdf only, and in both forms. In doing so, I've wondered about
information design theory and practice, especially when you're dealing with
more advanced product users. Has anyone found a good book that covers some
of the issues you should factor into your overall documentation plan, such
as organization, navigational structure, etc?
Thanks in advance.
-Eric
Eric A. Thomas
Technical Writer
InstallShield Software Corporation
847.619.7044
erict -at- installshield -dot- com http://www.installshield.com