Re: Variations on a task

["Lisa Wright" <liwright -at- uswest -dot- net>]

Michael West makes an important point when he says:

> Be sure that the two (or more)  ways of doing something are really doing
> EXACTLY the same thing.

For example, in Word, selecting File>New displays the New dialog with all
the different templates. Clicking the New button opens a new document based
on Normal.dot. An important difference if you want the users to work from a
particular template!

Ditto for the rest, though I am having an interesting dilemma in terms of
multiple access. In the application I'm documenting, different processes can
get you to the same end point (such as creating an order). I decided to go
with the "Do one of the following" approach, but I like Melanie's wording
better.

Thanks!
Lisa Wright
PeakEffects

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