TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: MS Agent From:Peter <pnewman1 -at- home -dot- com> To:Azileretsis Y <azileretsis -at- yahoo -dot- com> Date:Wed, 28 Jun 2000 17:46:37 -0400
Azileretsis Y wrote:
>
> Hi everyone,
>
> Let's not begin with the MS agent. We've got it set
> up on our intranet site. It's crashed my computer
> many times. It was cool for first few times around.
>
> Also, the thing is just plain irritating. We've seen
> not only the the Microsoft one but others as well.
> Even now, people shut down their Office Agent. Why
> would anyone want an irritating and intrusive Help
> agent?
>
> What do you guys think? Is it user friendly or is it
> a step backward in usability?
As implemented in MS Office by MS, I agree that it sucks. I was
referring to creative use of the technology as a training aid. If the
technology is used properly, one can have several characters carrying on
a conversation, that can vary with the user's input. Of course, it is
not be appropriate for all applications. Neither is any other approach
suitable for all users. Just t one more weapon in your arsenal. YMMV
--
Peter
"When a man sits with a pretty girl for an hour, it seems like a
minute. But let him sit on a hot stove for a minute-and it's
longer than any hour. That's relativity," - Einstein-
