re: Ideal department

Subject: re: Ideal department
From: "Teresa Scheuerman" <t_scheuerman -at- hotmail -dot- com>
To: techwr-l -at- lists -dot- raycomm -dot- com
Date: Tue, 25 Jul 2000 08:28:17 PDT

Tom - I think you have mis-paraphrased my original post - I'm currently in Client Services (which is separate from Marketing) and think I should be in Research and Development (which is separate from IT). The R&D manager seems to agree with us that we should be in his department. The move has been raised and at least my manager in Client Services and the President of the company didn't seem to like the idea.

The SMEs are very helpful when we search out information. A couple of them are trained and remember to pass information on. The rest of them don't think of us, and I believe it is because we are not visible. We are not on the R&D e-mail distribution list so they have to consciously think to send information on to us, which doesn't seem to happen all that often.

Your thoughts on the business case are fine except that I think it's more someone not wanting to let go of us rather than someone not wanting to take us on. I believe it's all to do with the perception that the books we put out are services to the client. The director of R&D sees it the same way as we do, the others see it as a service. I do believe it's all politics, and in such a small company I find this sad and disturbing but not bad enough to look elsewhere. I was just interested to hear whether there was an ideal place for us or whether we should just be happy with where we are and get used to hunting down who and what we need.
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