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Subject:frying pan, or fire? From:Martha Silverspring <silverspring9235 -at- go -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 23 Oct 2000 08:45:32 -0700 (PDT)
I'm documenting one of those monster software suites that needs 17 pieces of 3rd party software installed before it'll run.
I've been told by my boss that I don't need to document the installation of the 3rd party stuff: they have their own manuals, and besides, with all those companies making changes to their software, how would we ever be able to keep our manual current? So I'm just documenting the configurations and settings that need to be made to the 3rd party products to make our product run.
But all the developers and testers (in another state) are complaining that I haven't documented enough; they want me to document everything that needs to be installed.
How the heck do you handle this no-win situation?
Martha
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