RE: A curious Word problem

Subject: RE: A curious Word problem
From: "Randy Paske" <rpaske -at- empriva -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 1 Nov 2000 08:50:11 -0600

I'm about a week behind on my digests, but I checked the archives and didn't
see a definitive answer to this.

Jan (jarnopol -at- interaccess -dot- com) wrote:

>A colleague of mine has encounter a curious problem with Word 97 SP2.
>When she adds an index entry, Shift-Alt-X, the Mark Index Entry dialog is
>displayed. However, when she types in the Main Entry or Sub Entry fields,
her
>typing is not displayed. Curious, no? Further, when she runs the index, lo
>and behold, the "invisible" entry is added to the index just fine.

And Rick (rvantour -at- mondenet -dot- com ) added:

>Finally, someone else! I had the same problem, except I could see just the
>tops of each character. The index compiled fine. It was as if the cursor
was
>sitting 3/4 of a line lower than it should have been for the Main Entry and
>Subentry fields. Luckily, I only suffered with this problem for a short
time
>on a contract. I tested it on a number of computers but mine was the only
one
>with the problem.

I had this problem as Rick described it. It's a bug in Word 97, addressed
by Microsoft Knowledge Base article Q185980. See
http://support.microsoft.com/support/kb/articles/Q185/9/80.ASP?LN=EN-US&SD=g
n&FR=0. I didn't bother with the suggested workarounds; I just learned to
live with seeing only the tops of the characters for the duration of my
indexing project.

Randall J. Paske
Empriva
1600 Genessee, Suite 310
Kansas City MO 64102

rpaske -at- empriva -dot- com



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