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We are considering putting our documentation online.
Do any of you have experience putting documentation
online?
Would any of you mind sharing your ideas on how to
structure it, some common pitfalls, etc.
I don't know if we should do just FAQ's or the whole
doc. Also, how is it done? In HTML? XML? PDF's (excuse
my ignorance!)
Do customers have some kind of password access to it?
etc.
Thanks - and please excuse my (duh) ignorance
Mario
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