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This excerpt from a Wall Street Journal article today is interesting.
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The problems in Palm Beach appear to have resulted from an effort to
make the ballot easier to read for senior citizens, the very voters who
later complained that they were confused. Officials had enlarged the
print, which caused the one-page list of names to spill over onto a
second page, says Palm Beach attorney Lois Frankel, who works closely
with the local election office.
"They deliberately did it that way because of our senior citizens," says
Ms. Frankel. "They wanted to have the writing big. If they did it small
it would have been on one page." Thus the names of some candidates faced
those of others on an opposing page, with punch marks in the middle
which made it hard to tell which marks went with which candidates.
-"Ballot Botch" in the Wall Street Journal, November 9.
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I'll be they never usability tested the ballot with senior citizens.
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Michael Collier, Technical Writer Office: N546
Information Systems Laboratory http://isl.arlut.utexas.edu/
Applied Research Laboratories: The University of Texas at Austin
Voice: 512-835-3408 e-mail: mcollier -at- arlut -dot- utexas -dot- edu
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