Re: anyone else in the same boat?

Subject: Re: anyone else in the same boat?
From: "Michael West" <mbwest -at- bigpond -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 26 Dec 2000 20:12:06 +1100



The inimitable Andrew Plato wrote:

> I don't care how they get
> the work done, as long as
> it makes the client happy. If
> the client wants 9000
> pages of planning and is
> willing to pay for it, then we
> snap our heels and do
> it. But most our clients
> don't want that. They just
> want good docs from
> technical savvy writers.
>


If the client wants swill, you're happy
to produce bucketloads?

Not me, dude.

Making clients happy should be a secondary
goal to making users happy and knowing you've
done the best possible job. You need to educate
your clients. Most of them will appreciate it. The rest
of them ---- who cares?


> Okay, enough sales. Its Christmas, lets all be friends.
> Group hug.


Eeewwwwww! Yuuuk!


Michael West
Technical Writer
Melbourne Australia






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