TECHWR-L Premium Jobs, Events, and Announcements

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In this posting, look for the following ...

  * ANNOUNCE: Bill Hackos? Managing Documentation Projects Workshop (NEW)
  * ANNOUNCE: Upcoming INDEXING SKILLS WORKSHOPS 
  * JOB: Technical Writer Needed in San Francisco 
  * ANNOUNCE: Publications Management Clinic 
  * ANNOUNCE: JoAnn Hackos' "Developing a Single-Sourcing Strategy" 
  * ANNOUNCE: Usability Testing Offer at CU-Denver 
  * ANNOUNCE: Supporting TECHWR-L with Annual Sponsorships 
  * JOB: Documentation Manager in Salt Lake City, UT 
  * ANNOUNCE: SnagIt and Camtasia Free Trial Versions

and at the end you'll find the concluding administrivia with 
information about these ads and how to place your own. 

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ANNOUNCE: Bill Hackos? Managing Your Documentation Projects Workshop

  +++How will this seminar benefit you?+++
If you can keep your projects under control in the midst of chaos, 
everyone will think you?re a miracle worker. If you can bring a semblance
of order into the chaos, you?ll at least be a hero. This seminar gives 
you the tools to succeed. 

  +++How will this seminar benefit your organization?+++
Organizations benefit when projects get done on time and on budget, 
but everyone benefits when the same projects get done well. This 
seminar gives your project managers the insight they need so they will
know what to do and when to do it.
  =====================Details=====================
Dates: January 23-24, 2001
Location: Germantown, MD
Fee: $725.00
Registration: Call in registrations to our workshop coordinator, 
Molly Sausaman, at (303) 234-0123, or register online at 
http://www.usabledesign.com/
  =================================================
  +++You will learn to:+++
* Develop a plan and follow through
* Know what has to happen and when
* Avoid procrastination
* Track what everyone is doing and when they are supposed to be finished
* Appreciate the need to pay attention to the details

12/19/00-12/26/00
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ANNOUNCE: Upcoming INDEXING SKILLS WORKSHOPS 
        FOR TECHNICAL COMMUNICATORS
        presented by Lori Lathrop

The one-day workshop is for writers and editors who need 
to create usable indexes for either printed or online documents.
Writers will learn to apply several productivity tips and
techniques in indexing technical documentation.

DATES AND LOCATIONS:

	January 19 - Tampa, FL
	February 16 - San Diego, CA
	February 23 - San Jose, CA
	March 30 - Greenville, SC
	April 6 - Greensboro, NC
	April 20 - Denver, CO
	May 25, Newark, NJ

To request a brochure for any of these workshops, contact 
LoriLathrop -at- compuserve -dot- com (http://idt.net/~lathro19) 
or call 704-531-0021.

"An index is as important to your documentation as your 
documentation is to the product." (Lori Lathrop)

Lori Lathrop is a Past President of the American Society
of Indexers (ASI) and a Senior Member of the Society for
Technical Communication (STC).  The second edition of her
book, An Indexers Guide to the Internet, was published by 
Information Today Inc. in 1999, and she is currently writing
Indexing Skills for Technical Communicators, which is based
on the workshops she delivers to corporate clients throughout
North America.

12/16/00-1/23/00
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JOB: Technical Writer Needed in San Francisco

Wakesoft is a startup in the internet infrastructure space. We are 
seeking a technical writer to produce internal and developer 
documentation for our product, which is a highly technical Java 
(J2EE) developer solution. Our ideal technical writer would be a 
permanent employee who works at least 80% onsite. Our office is
in San Francisco, very near the main CalTrain station.

Requirements: 
   3+ years of producing developer-level or API documentation 
   Familiarity with Java or other OO language 
   Working knowledge of HTML 
   Familiarity with Unix desired 
   Experience producing deliverables in PDF format desired 
   Experience with FrameMaker and PDF desired 
   Ability to produce simple graphics desired 
   Experience with XML desired 
   Programming experience a big plus 
   Experience with frameworks, design patterns, or n-tier 
      development a plus 
Please email jobs -at- wakesoft -dot- com to apply. Principals only.

12/16/00-12/23/00
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ANNOUNCE: Publications Management Clinic

Publications Management Clinic
February 12-16, 2001 in New Orleans, Louisiana, USA
Presented by SOLUTIONS, Inc. 
http://www.SolutionsEvents.com/clinics/01pmc.htm
info -at- SolutionsEvents -dot- com, 800-448-4230 or 781-942-1610

PUBLICATIONS MANAGEMENT . . . AND BEYOND
A week of in-depth seminars. Learn the technical trends, people skills,
processes, and strategies you need to chart the path for your department,
your team, and your career in today's economy. Choose from 6 full-day and
12 half-day seminars in 3 tracks to design the program that's right for
you.

* SINGLE-SOURCING: From defining requirements to implementing your
strategy. Includes 1-day Single-Sourcing Tools Face-Off and hands-on XML.

* LEADERSHIP SKILLS AND STRATEGIES KM, usability, staffing, metrics, 
managing translation, making businesses cases, and much more.

* PROJECT MANAGEMENT: Learn to plan, schedule, budget, and track projects.
Includes hands-on Microsoft Project specifically for publications
professionals.

SINGLE-SOURCING TOOLS FACE-OFF: Wednesday, Feb 14. Learn about the
leading single-sourcing tools. Limited number of 1-day registrations
available.

12/14/00-12/21/00
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ANNOUNCE: JoAnn Hackos' "Developing a Single-Sourcing Strategy"

Is your organization searching for better ways to make
information accessible to customers and to staff? Are
you looking for ways to store information in a single
source and use it in many ways? Have you thought about
creating document databases from which information can
be published in many media, including the Web?

If so, plan to attend "Developing a Single-Sourcing Strategy,"
an exceptional two-day workshop conducted by JoAnn
Hackos. JoAnn is the past president of the Society for
Technical Communication and an internationally known
expert on information design and human productivity.

=====================Details=====================
Workshop Title: Developing a Single-Sourcing Strategy
Dates: January 9-10, 2001
Location: Champaign, IL
Fee: $650.00
Registration: Call or e-mail the workshop coordinator, 
Molly Sausaman, at (303) 234-0123 or 
molly -dot- sausaman -at- comtech-serv -dot- com, 
or register online at <http://www.usabledesign.com/>
=================================================

In this seminar, we'll examine the issues involved in
creating document databases and structured information.
We'll discuss the impact of single-sourcing on department
organization, project management, training, writing style,
document control, editing, and translation. We'll review
some of the tools available and look at both their strengths
and their shortcomings.
 
Workshops Coming up in 2000/2001:

?Developing a Single-Sourcing Strategy
 January 9-10, Champaign, IL
 February 1-2, Waltham, MA
 March 15-16, Emeryville, CA 
 April 17-18, Portland, OR
*Special Three Day Single-Sourcing Seminar
 December 6-8, Denver, CO 
?Developing Standards for E-Communication
 December 4-5, Malvern, PA
 March 8-9, Phoenix, AZ
 June 11-12, Chicago, IL
?User and Task Analysis
 November 2-3, Greenville, SC
?Downsizing your Documentation: Online and off
 February 26-27, Jacksonville, FL
?Managing your Documentation Projects
 January 23-24, Germantown, MD 
?Essentials of Online Structure: Recognizing, Taming, and Using Online
 Chaos to Help People Work
   
For more information, go to: http://www.usabledesign.com/ 

12/11/00-12/18/00
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ANNOUNCE: Usability Testing Offer at CU-Denver

Dear TECHWHIRLERS:

In late January, 2001, the M.S. in Technical Communication
Program at the University of Colorado at Denver will again offer
a semester-length course in Usability Testing (at the graduate
level).   In past courses we provided valuable usability testing
for diverse clients, including (among others) TargetSmart, Inc.
(specializing in marketing software), for the National Renewable
Energy Laboratories (NREL) Website, BioStar (manfacturers of
human virus detection equipment), and for J. D. Edwards Company,
specializing in accounting software, among others. One of the
areas we emphasize in our M.S. curriculum, and that we
particularly focus in this course, is the testing and improvement
of a broad range of online/interactive and hard copy
documentation and instructional material, including (but not
limited to) such things as:
 -- web sites
--software documentation (including interfaces & help systems),
tutorials & instructions
--documentation for consumer electronics, appliances (VCRs,
stereos, voice messaging answering machines, etc.)
--health hazard/risk disclosures and documentation, such as:
  *warnings on (or inside of) packaging
  *patient package inserts for pharmaceuticals and home care
health products, devices (e.g., syringe kits)
  *proper usage instructions for household appliances, tools,
etc.
--government & consumer legal documentation, such as:
  *tax documentation
  *real estate documentation/forms
  *securities prospecti
  *banking/loan transactions
  *insurance policies/forms

Here's the pitch: For the Spring 2001 course, we are again
inviting both public and private sector organizations to
participate.  We invite such organizations to provide actual
documents, software, and/or other technology for which they would
like user-testing and related comprehensibility evaluations to be
performed in our labs.  

All experimental participants that we recruit must sign
non-disclosure agreements as well as participation consent forms
for the university. Organizations who participate are also
required to sign a written letter of agreement with the
department and students at CU-Denver. Organizations must also
provide monetary support for securing and paying user-test
participants and for transcribing audio and/or video data.  There
is also a nominal participation contribution which helps support
upgrades in our lab facilities and scholarships for students
enrolled in the program in technical communication.   Note that
we are interested both in consumer-type documents as well as
documents for more specialized audiences/technicians.   We are
equally interested in online and traditional hard-copy documents,
and in electro-mechanical as well as computer technology
documentation.

If you or your organization think you might be interested in
temporarily supplying such documents/technology to our Program
and obtaining the written results of a highly competent user-test
evaluation--please contact me before December 31, 2000.
Be sure to reply to my personal email at
fsapienz -at- carbon -dot- cudenver -dot- edu, not to this list.

Sincerely,
Professor Filipp Sapienza
Technical Communication Program
University of Colorado at Denver
Plaza Building, Suite 102, Room P
Campus Box 176
Denver, Colorado 80217
Phone: 303-556-6209
Fax: 303-556-6018
http://www.cudenver.edu/public/techcomm/index.html

12/11/00-12/18/00
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ANNOUNCE: Supporting TECHWR-L with Annual Sponsorships 

Do you or others in your company benefit from TECHWR-L
list discussions, and the articles, services, and original 
content published on the TECHWR-L Web site?
  - Do you look to TECHWR-L for quick answers to challenging
  problems, or just for a bit of relief from the stress of 
  the day?
  - Is authoritive information from an attorney who specializes
  in intellectual property and Internet law a worthwhile read?
  (http://www.raycomm.com/techwhirl/lawyer.html)
  - Are freely available, profession-specific job postings and 
  a free resume board a useful alternative to slogging through 2100
  or more jobs on Monster.com? 
  (http://www.raycomm.com/techwhirl/employment/)
  - Did you learn a bit, laugh a bit, or otherwise benefit
  from the many regular columns and feature articles published
  on the TECHWR-L site?
  (http://www.raycomm.com/techwhirl/) 

If you answered yes to any of these questions, or have otherwise
benefited from the resources that TECHWR-L provides to the 
community, take a few minutes to contact your boss, marketing
director, or company owner and let them know that sponsoring
TECHWR-L can both provide good PR and help ensure the continued
development of this resource. 

In developing TECHWR-L, we chose not to use paid
subscription or fee-based funding models but, instead, chose to 
develop the TECHWR-L list, Web site, and variety of services as 
free resources to the community as a whole. We would like to 
continue making TECHWR-L and its variety of services available 
at no cost to the technical writing community because we think 
they meet a significant information need. In short, we think 
providing these services for free is simply the right thing to do.

Your company's sponsorship will help us continue to maintain
and develop the TECHWR-L community, which includes acquiring new 
original content and developing new features, services, and 
materials that meet the changing needs of the technical writing 
community. 

Where to start?
First, for more information, see
http://www.raycomm.com/techwhirl/sponsorships.html
Second, tell your boss, supervisor, or company president just how
important TECHWR-L is to you, and suggest that their support would
be invaluable in helping further develop these resources. 
Finally, after your company has agreed, contact Eric 
(ejray -at- raycomm -dot- com) to set up the sponsorship and to arrange for 
your "Thank you" dinner.

12/10/00-12/17/00
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JOB: Documentation Manager in Salt Lake City, UT

The Utah Documentation Manager creates and maintains database and 
software documentation as required, ranging
from technical alerts and database field guides to system administration
manuals, user guides, and help systems.  In
addition, the Documentation Manager manages the Utah technical writing
group (a two-person group) and works closely and
cooperatively with the New York-based technical writing staff.  The Utah
Documentation Manager is a member of the
Technology group, and will be located in Ovid's Utah office.  

Required skills:  
Software documentation experience (2-5 years) 
Management experience (2+ years) 
Editorial experience (2+ years)  
Excellent oral and written communication skills 
UNIX, DOS, and Windows experience 
Experience developing HTML pages 
Experience with the Microsoft Office suite (particularly MS Word) 
Highly organized 
Comfortable with a fast-paced work environment
Strong team-building skills 

Desired skills: 
Experience with Adobe Framemaker 
Experience with simple graphic editing 
Experience in networked environments 
Experience managing or leading a software development team 
Experience with bibliographic/fulltext search software 
Library experience a plus 

Qualified candidates are required to submit writing samples.  If you or
someone you know is interested, please contact
Curtis Howe at 801-304-3412 or fax to 801-304-3002.  E-mail:
Curtis_Howe -at- ovid -dot- com

12/7/00-12/21/00
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ANNOUNCE: SnagIt and Camtasia Free Trial Versions

Looking for a tool to help you with technical documentation?
TechSmith's SnagIt and Camtasia software give you the power to
simulate all desktop activity and present it to anyone, anywhere,
live! These tools help tech writers supplement and enhance print
materials and save precious production time.

Visit our web site to learn more and download FREE trial versions
of SnagIt and Camtasia.  http://www.techsmith.com/twr

12/1/00-12/31/00
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The TECHWR-L Daily Summary Mailing, a separate mailing list
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These resources are available at no cost to anyone, posters 
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For jobs, announcements, and events that you specifically 
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in the TECHWR-L Premium Daily Announcement, please contact Eric 
(ejray -at- raycomm -dot- com) or submit your paid ad at
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