RE: Post-holiday reality: They don't need our stinkin' manuals??
simple example, you mentioning VCR reminded me of this. How many of us have
gone to friends'/familys' houses and see the VCR flickering 12:00 over and
over again. What's the most often used complaint? I don't know how to
program it. How many users have ever read the manual on how to program it?
Would it still be flickering 12:00?
Heck Yes. They can't find the buttons, let alone labels, on the black-on-black user interface that the manual supplements. (Fans of 42, Who designed the all-black rocket ship that Zaphod Beeblebrox inadvertently stole from the restaurant at the end of the universe? I believe that was a prototype for the universal VCR not-a-face.)
Sandra Charker
http://www.connectives.com/
mailto:scharker -at- connectives -dot- com
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