Re: Oh those tender users

Subject: Re: Oh those tender users
From: Sandy Harris <sandy -at- storm -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 30 Dec 2000 18:16:40 -0500

Bonnie Granat wrote:

> "Needs of the user" and "understanding the product" are the same thing.

Nonsense.

Granted the two are closely related, you probably cannot fully understand
either without taking the other into account, and you certainly cannot do
good tech writing without considering both. Still, calling them synonomous
is incredibly silly.

Do you actually believe this? Or are just giving Plato a dose of his own
medicine (bravo!) by ludicrously overstating a valid point, a tactic he
seems inordinately fond of?

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