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I am a technical writer for a large medical device manufacturer and could
use a little advice regarding how to effectively manage the translation of
operator manuals.
We currently translate our package inserts, but we will shortly begin
translating operator manuals in order to meet requirements issued by the EU.
I'm looking into issues we need to consider with regard to handling the
translations. Here's a few questions I thought I'd try posting here for
input:
Who is typically responsible for translation of software? I can see reasons
why I'd want my department to handle these translations. It would be a
little easier to coordinate the translations (ensure same translation agency
is used, ensure consistency of translations between software and op.
manual). But on the other hand, it could lead to overload after a while if
all software comes through us to be translated.
How is the review of translated text handled? How much faith should you put
in the translation agency to effectively translate your software and text?
One agency we've spoken with will send translated text to the
representatives of our company in the respective countries for review and
then incorporate changes.
I'd appreciate any input or resources from people with experience handling
translations.
John Balchunas
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