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SN Not Valid: A Non-Fiction Novella; Epilogue by Emily Berk
Subject:SN Not Valid: A Non-Fiction Novella; Epilogue by Emily Berk From:Berk/Devlin <armadill -at- earthlink -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 02 Mar 2001 11:28:34 -0800
Epilogue
Debbie, the friendly Adobe customer service rep called back yesterday
afternoon. I was not there to receive her call.
She began her message by saying that I "appeared to have been having
difficulty typing in the correct serial number for FrameMaker 6.0".
Since everyone in the office had heard of my adventure, the message-taker
responded that he'd heard that Adobe had issued me a wrong serial number
and that thousands of others had also experienced the same difficulty
through no fault of their own. Debbie allowed as how, yes, that could
possibly have been the case.
Regardless, she gave him a new serial number for me, and he read it back to
confirm he'd gotten it right.
And so, bright and early this morning, I typed in the new serial number,
with all-caps and hyphens in the right place. And -- yes, indeed,
FrameMaker 6.0 does now reside on my hard drive. And it boots and runs and
reads my 5.5.6 files ok.
--Emily
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
On the web at www.armadillosoft.com *** Armadillo Associates, Inc.
~ Project management, developer relations and
extremely-technical technical documentation that developers find useful.~
IPCC 01, the IEEE International Professional Communication Conference,
October 24-27, 2001 at historic La Fonda in Santa Fe, New Mexico, USA.
CALL FOR PAPERS OPEN UNTIL MARCH 15. http://ieeepcs.org/2001/
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