Re: writing quality

[TSilvergirl -at- aol -dot- com]

psharman -at- verity -dot- com asked:

<<What's a protocol analysis?  (Maybe I know it by another name, but it 
doesn't sound standard in my little corner of the real world.)>>

In college-world:

For example, when we finish writing instructions, we trade with each other.  
I have to watch the person with my instructions (the "doer") attempt to 
execute the project (whatever it is).  I am not allowed to speak to the doer 
during the process; only to take notes on where the "doer" is running into 
problems.  Then I revise my instructions according to my notes and find 
someone else to try it again.  The instructions tend to dramatically improve 
the second time around, with the "doer" sailing through them (mostly!).

Christy Turner Pintagro

"When you're going through hell, keep going."
                                    --Winston Churchill

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