Re: Step structure (was RE: a question about verb tense/is or was?)

["Sharon Burton-Hardin" <sharonburton -at- earthlink -dot- net>]

Except it tells the user WHY they want to do it, which may be/usually is
very important info. I have seen users just glance at the instructions, see
the first part of the sentence and do it. Then they wonder why this is
happening.

To delete your file, click Delete.
To delete your entire database, click Delete All.

The reason you are doing these is important to know BEFORE you do it.

sharon

Sharon Burton-Hardin
Anthrobytes Consulting
909-369-8590
www.anthrobytes.com
Vice-president, Programs of the Inland Empire chapter of the STC
www.iestc.org

----- Original Message -----
From: "Walters, Christian (CCI-Atlanta)" <Christian -dot- Walters -at- cox -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Thursday, 22 March, 2001 8:11 AM
Subject: Step structure (was RE: a question about verb tense/is or was?)


| Yes, but in that case, you're putting the important part of the step at
the
| very end. :)  Maybe "Click ABC to open the ABC window."
|
| Up to 4 cents now?



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