RE: Step structure (was RE: a question about verb tense/is or was ?)

[Christine -dot- Anameier -at- seagate -dot- com]

Christian Walters writes that  " . . . experienced Windows users expect
"Open" to be on the File
menu, so just telling them to click Open is enough."

I have to disagree with you there. I'm an experienced Windows user and
all-around computer geek, but if I see instructions telling me to click
Open, I'll be scouring the screen for the Open button. :)

My rule of thumb is, if it's not visible on the screen (or if it's barely
noticeable in some obscure or counterintuitive spot on-screen), I tell the
user exactly where to look.

That said, "Select File, Open" works for me too.

welcome to the list, Christian!

Christine



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