RE: online doc accessibility--where to put it

[Janet Valade <janetv -at- systech -dot- com>]

That's an interesting question. Our distribution strategy may not be helpful
for those selling software, but here it is.

We sell hardware. We provide a CD with our hardware that contains the
supporting software (Windows and various flavors of *nix), utilities, and
documentation for all our products, not just the product that the CD
accompanies. We have an HTML menu page that starts automatically when the CD
is accessed that shows all the stuff that is on the CD, including the PDFs
available, and has links to the web site copies of things as well. The
customer then has the choice of whether to copy the PDF onto his machine and
where to copy it.  The PDF is accessed by the customer independently of any
of our products. Our customers tend to be system administrators, fairly
knowledgeable.

Janet

Janet Valade
Technical Writer
Systech Corporation, San Diego, CA
mailto:janetv -at- systech -dot- com



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems 
Available 4/30/01 at http://www.devahelp.com or info -at- devahelp -dot- com

Sponsored by DigiPub Solutions Corp, producers of PDF 2001 Conference East, 
June 4-6, Baltimore, MD. Now covering Acrobat 5. Early registration deadline 
April 27. http://www.pdfconference.com. 

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit 
http://www.raycomm.com/techwhirl/ for more resources and info.