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John Fleming wrote:
>
> OK, I was able to locate the article--"Role Conflicts in Office 97"
> (Technical Communication, May 2000, p. 238).
>
> "In November 1998, an independent opinion poll taken by the University
> of Washington confirmed media reports that Office 97 users dislike the
> Paper-clip. Responding to a poll posted on a private listserve for
> business professionals, 54 of 56 users said they strongly disliked the
> Paper-clip."
>
Besides the warm, cozy glow I get from being right (a rare feeling),
what interests me is the date mentioned. For two and a half years,
there's been evidence that people disliked the paper clip, yet
Microsoft is just getting around to getting rid of it. I don't want
to start a round of Microsoft-bashing, so I'll just say that this
response time is not in the best tradition of usability-testing.
--
Bruce Byfield 604.421.7177 bbyfield -at- progeny -dot- com
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