Re: Human-computer interaction and interface design

["Teri A. Ward" <taw0200 -at- eeidf002 -dot- ca -dot- boeing -dot- com>]

> For our e-commerce site, I've been researching material to make ordering 
> easier and less stressful for our customers (and increase their purchasing). 
> Besides Laurel's "The Art of Human-Computer Interface Design" and Jakob 
> Neilsen's stuff, does anyone have URLs or book recommendations for sources 
> of readings/writings?

My new favorite book on web design and usability
is "Don't Make Me Think! A Common Sense Approach to
Web Usability" by Steve Krug. It not only has lots of
practical examples but it's a fun read to boot. It may
be just what you're looking for.

Teri Ward
Technical Writer/Web Designer
Seattle


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