RE: Survey: how do you use PDFs

Subject: RE: Survey: how do you use PDFs
From: "Cook, Jenise" <jenise -dot- cook-crabbe -at- pacificlife -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 8 May 2001 11:38:33 -0700

Becca, we currently have procedures on our Extranet in PDF format, in the
paper doc metaphor. However, this year, we are going to create electronic
procedure guides using RoboHELP HTML's WebHELP format. WebHELP is
corss-platform compatible and browser independent. We will publish our
library on CD-ROM and on the Extranet.

To answer your questions, currently our PDFs are printed out, usually, an
entire chapter at a time. However, our users/audience responded to brief
surveys saying they'd embrace the electronic format. With that format, our
users will be able to print out only the sections they need. Also, our usage
reports show that the vast majority of our readers use Internet Explorer.

Hope that helps!

Jenise Cook-Crabbe

-----Original Message-----
From: Becca Price [mailto:becca_price -at- yahoo -dot- com]
Sent: Tuesday, May 08, 2001 11:17 AM
To: TECHWR-L
Subject: Survey: how do you use PDFs


When you get a document in PDF form, how do you use it? that is,
do you:

* read it online
* print it out
* read it online and print out only sections of the document

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