Corporate TWs - are we billable?

Subject: Corporate TWs - are we billable?
From: "Hart, Geoff" <Geoff-H -at- MTL -dot- FERIC -dot- CA>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 22 May 2001 08:54:26 -0400

Richard Metzger wonders: <<How many of you run a billable department? Does
your documentation department generate revenue? If so, what's your
model/plan?>>

We don't bill internally, but do enough contract work for other
organisations that we've developed a costing model. The model includes both
our time and a share of the resources needed to keep us amply supplied with
coffee, computers, and red pens (I'm an editor), and gets calculated as a
per diem. There's no allowance for profit, since we're a not-for-profit
research organisation, though I don't doubt that the costing factor they use
to calculate my costs includes some fudge factor. So when we bid on a
contract, my skills are added to the bill whenever a report of some sort
must be produced.

--Geoff Hart, FERIC, Pointe-Claire, Quebec
geoff-h -at- mtl -dot- feric -dot- ca
"User's advocate" online monthly at
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"How are SF writers like technical writers? Well, we both write about the
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