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Subject:RE: Is a bad index better than no index? From:Paul Hanson <PHanson -at- Quintrex -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 23 May 2001 10:36:40 -0500
I agree with Michele, which is why I 'hide' field help text from the FTS
unless the user specifically says to Customize the search, and then selects
to "Include untitled topics." <I'm talking about .hlp files>.
To me, help text for fields is context-sensitive (whether or not you can
press F1 in a field and have help display) and out-of-context in an index or
FTS. If the user wants to know what a specific field on a specific window
is, they should go to that specific window (the context) and find the
information there.
Paul
> -----Original Message-----
> From: Michele Marques [SMTP:]
> Sent: Wednesday, May 23, 2001 10:28 AM
> To: TECHWR-L
> Subject: RE: Is a bad index better than no index?
<snip>
> I would further add that even if the user does know the term, a full-text
> search can turn up too many results. For example, there may be a field
> that
> appears throughout the system once it is set up (e.g. company name), but
> the
> user searching for "company name" in an index, is unlikely to want to
> check
> each report (which all display the company name).
<snip>
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