OT: Not-so-great moments in technical writing

Subject: OT: Not-so-great moments in technical writing
From: "Swallow, William" <WSwallow -at- courion -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 30 May 2001 11:38:06 -0400

Funny... I just slapped the damn sticker on and shoved it into a FedEx
drop-box. I haven't heard from Handspring yet, and it's been a few months...

FWIW, the repair service rocks! I love the fact that they send you a
new/repaired unit *in exchange* for your broken one. Sure, paying $85 for a
new screen sucked, but it was better than paying $300 (at the time) for a
new Platinum Visor! And, I got the replacement 2 working days after making
the call!

*****************
BILL SWALLOW
Technical Writer
C O U R I O N C O R P O R A T I O N
1881 Worcester Road
Framingham, Mass. 01701
T E L * 508-879-8400 x316
F A X * 508-879-8500
www.courion.com
*****************

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