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Re: New TECHWR-L Poll Question

Subject: Re: New TECHWR-L Poll Question
From: "Lurker writer" <lurker_writer -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 25 Jun 2001 15:10:24 -0500

Bruce asked:

However, is there any case in which a tech-writer doesn't need at least theoretical knowledge of how to use the product?<<<

That's probably true in most cases. What about the guy who writes architecture specs for an integrated microprocessor that customers use in their digital phones, Web tablets, or PDAs? Certainly the tech writer is not expected to know much about how those customers will use that product in those devices...theoretically or otherwise. A fundamental idea of specific product features/benefits and overall microprocessor design and manufacturing is expected, though.

It is a different world with microprocessors. You aren't expected to know the details of every peripheral that might be attached to a core; heck, engineering teams are assigned to just two or three peripherals because of the complexity, where a core could have 15 or 20 peripherals attached to it.

I'm rated on my overall tools skills, overall product knowledge, internal customer knowledge and support models, management skills, project management skills and knowledge, and my contributions to refining processes. Programming FIFO registers is not something I need to know to do my job (which would be way too much information to interest me anyway).


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