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> I'd like to see more documentation that illustrates
> potential real-world solutions based on the functionality
> of particular software applications.
One way this information gets disseminated is through user group
conferences. For example, I use the DOORS requirements management system,
and I just got back from one of their user conferences. The documentation of
a large and complex system can't cover much more than its basic uses, so the
vendor (Telelogic) relies on users to share their experiences. An excellent
base of knowledge develops out of this; in fact, there are usually several
technical writers presenting at these conferences.
While it may seem like the users are doing the vendor's work for them,
attendees and presenters are rewarded for their troubles with all meals paid
for, cookies, brownies, and ice cream, and first-class evening
entertainment. Hey, that ain't workin'... I do recommend staying at a hotel
with a good fitness center when you go to something like this!
................................................................
Michael Collier, Technical Writer Office: N636
Information Systems Laboratory http://isl.arlut.utexas.edu/
Applied Research Laboratories: The University of Texas at Austin
Voice: 512-835-3408 e-mail: mcollier -at- arlut -dot- utexas -dot- edu
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