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Usability, readability, format, and style are all icing on
>the info-cake.
>
I post to the list frequently about the minutiae of readability, format, and style--all of which I believe to be important aspects of communicating a message to an audience. But I agree with Richard wholeheartedly. If you don't have the facts right or the important material covered and somehow findable--style points don't get you very far.
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