RE: You Don't Need to Know How

["SHIELDS,SUSAN (HP-FtCollins,ex1)" <susan_shields2 -at- hp -dot- com>]

I missed a lot of the earlier part of this discussion. I'm sorry if I'm
repeating a point already made (and beaten into submission)...

KNOW YOUR AUDIENCE!

How technical any technical writer needs to be depends (at least in part) on
who the audience is. If you're writing a user guide for the person who will
be using the VCR (or oven or telephone), you probably don't HAVE to have an
intimate knowledge of its inner workings -- although having that knowlege
might give you a perspective into troubleshooting, cautions, tips, etc. If
you're writing a manual for the person who will be fixing the appliance, you
probably ought to be pretty comfortable with the technology 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

*** Deva(tm) Tools for Dreamweaver and Deva(tm) Search ***
Build Contents, Indexes, and Search for Web Sites and Help Systems
Available now at http://www.devahelp.com or info -at- devahelp -dot- com

Learn about tools and technologies for user assistance developers at
The Help Technology Conference, August 21-24 in Boston, MA
Details and online registration at http://www.SolutionsEvents.com


---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot-  Visit 
http://www.raycomm.com/techwhirl/ for more resources and info.