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Re: Writing tasks for online help. Specific vs. General

Subject: Re: Writing tasks for online help. Specific vs. General
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 06 Aug 2001 09:54:30 -0700

D.R. Smith wrote:


if I am writing help for teacher software, do I want a category titled "Editing student information" that includes changing address, phone number, family info, etc. Or do I want many topics that are specific? For example, "Change students address," and "Change student's phone number" as topics. 15- 20 short topics versus one or two longer ones.



You seem to be assuming one level of headings here. Is there any reason why you couldn't have a first level heading of "Editing Student Information" and second level headings of "Changing Student Addresses" and "Changing Student Phone Numbers"? After all, that's the whole point of multiple heading levels: to help organize information.



--
Bruce Byfield 604.421.7177 bbyfield -at- axionet -dot- com

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