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Re: Do'ers and Doubters (was observation about engineers)

Subject: Re: Do'ers and Doubters (was observation about engineers)
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 15 Oct 2001 10:49:14 -0700

Lisa Bronson wrote:


I have watched co-workers approach the same SME's, but with the
anticipation that they will be rejected, that the SME won't have/take time
to help them. They continually remark that those SME's are unhelpful,
unwilling, un-whatever-else.


In short, it becomes a self-fulfilling prophecy. Given all the distrust of SMEs and the insecurity that many tech-writers express about SMEs, their trouble getting the information they need isn't really surprising. They approach SMEs geared for failure.

By contrast, I take people pretty much as I find them, and I have rarely had trouble with SMEs. In fact, in almost seven years and in maybe as many twenty companies, I've only had one major run in with a SME, and one minor one.

--
Bruce Byfield 604.421.7177 bbyfield -at- axionet -dot- com

"All rights and all wrongs have long since blown away,
For causes are ashes where children lie slain."
- Stan Rogers, "The House of Orange"



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Re: Do'ers and Doubters (was observation about engineers): From: Lisa Bronson

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