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The users for some of our manuals are branch bank staff. These people range from
very computer-literate to those who (seriously!) thought that the mouse was
operated like a remote control, and the CD drive was a cup holder when we
originally installed PCs in the branches. We use the "correct" terms, such as
boot, task bar, etc., in the manual. Then we explain them. Then, if possible, we
include pictures. It seems to have worked so far.
Jo
--
Jo Baer
Senior Technical Writer
TCF National Bank
Minneapolis, Minnesota
jbaer -at- mailbox1 -dot- tcfbank -dot- com
Weakness Through Strength
Fanatics may defend a point of view
so strongly as to prove it can't be true.
Piet Hein
Jim Shaeffer wrote:
> Also, the beloved Microsoft Manual of Style for
> Tech Pubs says of 'boot':
>
> Avoid in end-user documentation; instead use start,
> restart, or switch on to refer to turning on the
> machine. Acceptable in technical documentation.
>
> Jim Shaeffer (jims -at- spsi -dot- com)
>
> > -----Original Message-----
> > Re,
> > > I can think of no reason to write "start" instead of
> > > "boot"
> >
> > IBM style.
> >
> > C. Crowley
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