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"I think both of these are useful, but neither is mutually exclusive. There
are times, when the bare minimum will suffice. The reader neither needs or
wants to know more. However, there is equally a case for being thorough
and educating the reader with a complete picture of the technology and
jargon in question."
Well said, Andrew.
Knowing the difference is the trick.
When a new user pulls his Gateway out of the box, he wants to plug the
purple plug into the purple socket, not read a treatise on keyboard
technology.
Conversely, when a Net Admin is installing Black Ice, I'm sure he wants to
know
both the what and the how.
Providing both simple instructions and more detailed background is a
good solution to this dilemma, when possible.
Dan
It is the mark of an educated mind to rest satisfied with
the degree of precision which the nature of the subject
admits and not to seek exactness where only an approximation
is possible. - Aristotle
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