TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Getting a Client to Pay From:Peter <pnewman1 -at- home -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Wed, 24 Oct 2001 21:39:58 -0400
Bruce Byfield wrote:
> I have a client who's refusing to pay. The client has (to put it politely) an
> extremely elastic memory and is becoming increasingly abusive, claiming that the
> work wasn't completed to his satisfaction, that it was incompetent - almost anything
> to defend his refusal. These claims not only grow each time we talk, but also
> change.
> Contractually, the client doesn't have any basis for withholding payment. I can also
> disprove his claims by our e-mails and other documents. If I went to small claims
> court, I would almost certainly collect. I've also considered a lien on some
> equipment I have that belongs to the client. However, both these courses of actions
> would take time and effort.
>
> Can anyone on the list suggest any other tactics or resources? What I'm owed isn't
> very large, and I could walk away from it, but, in the last few years, I've come to
> dislike backing down from this sort of person; it only encourges them to abuse
> someone else.
Sue the b# -at- $%^&ds. Document what you delivered and what their reaction
was when you delivered it. Document that the first complaint was when
you sent the bill, until that time the CFH never expressed
dissatisfaction. ALso check with the National Writers Union. They are
pretty good about helping, although I don't know about tech writing.
Good luck.
--
Peter
Mailto:peternew -at- optonline -dot- net
Adapting old programs to fit new machines
usually means adapting new machines to
behave like old ones.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Announcing new options for IPCC 01, October 24-27 in Santa Fe,
New Mexico: attend the entire event or select a single day.
For details and online registration, visit http://ieeepcs.org/2001
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
