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Pete Sanborn wrote:
> Steve Hudson wrote:
>> "ISO9001 was the end-result of a large number of large companies
>> seeking to improve their processes through consistant application
>> of solid principles."
>
> Sorry, Steve, I have to jump in on this one. ISO, if you carefully
> read their standards, is not and never has been, nor will it ever be
> a guarantee of quality products (or documentation). Boiled down to
> bare bones, ISO simply states that IF you have a process, you must
> follow it. Too many folks got on the bandwagon early and proclaimed
> that ISO 900X would save the world from shoddy workmanship and crappy
> products. In my experience, ISO doesn't even guarantee that you have
> to follow your process if you have an escape clause for every process
> that allows a supervisor or SME to sign a waiver for the process.
I was shocked to discover that the tire manufacturing plant that was
in the news a while back as responsible for the numerous car crashes
turned out to be ISO 900x certified. <shudder>
--
e=sc^3 (shiva -at- io -dot- com) Earl Cooley III
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