RE: Necessity of Doc Plans for a Single Chapter or Section

[John Posada <jposada01 -at- yahoo -dot- com>]

If you've ever been involved with analysing company process flows,
A/R is a system as much as anything else.

Corporate A/R is a definable system, with anywhere from 10 to 100
steps. A/R is very much within the juristiction of ISO. 

--- Nancy Osterhout <bluetwilight -at- home -dot- com> wrote:
> I've found that folks referring to ISO need to be aware that ISO
> 9001 is for quality SYSTEM documentation.
> 
> Account Receiving manuals are not part of a company's system to
> produce quality service or product.


=====
John Posada, Senior Technical Writer
mailto:john -at- tdandw -dot- com, 732-259-2874

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