being seen

[Martha J Davidson <editrix -at- nemasys -dot- com>]

Something unexpected happened to me yesterday.  At the end of
a long day spent with two SMEs, in which I sat in on a walkthrough
of a class on the company's new methodology, one of them turned
to me.  He told me he hadn't worked with many technical writers,
and he had a question for me.

He asked, "do all technical writers go out of their way to learn as much
about the technology as you do?"  I stopped for a second and replied,
"the good ones do."  I told him I can't write credibly about something
unless I understand it myself.

It's comments like this that make asking all those annoying questions
worthwhile.  I let him know how much I appreciated that he recognized
why I'd asked all those annoying questions all day.

martha
--
Martha Jane {Kolman | Davidson}
Dances With Words
mailto:editrix -at- nemasys -dot- com

"We must become the change we want to see in the world."
	--Gandhi


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