RE: When document writing does not have or follow guidelines...

[Ellen Vanrenen <ellen -dot- vanrenen -at- clear-technology -dot- com>]

I did receive a lot of invaluable guidance resulting from my original post;
in fact, I received a PDF of an excellent style guide, which I showed to my
manager. I also showed her Keith's post. She read it and nodded, he's given
you some really great advice. She was impressed. Hopefully, by following the
advice provided, I will do work that will impress her.
I hit pay dirt my explanation of my plight and request. I can't thank
everyone enough.

-----Original Message-----
From: Jim Shaeffer [mailto:jims -at- spsi -dot- com]
Sent: Friday, December 07, 2001 10:29 AM
To: TECHWR-L
Subject: RE: When document writing does not have or follow guidelines...


Kevin gave you really good advice. 

I would emphasize, though, when you OFFER SOLUTIONS, make sure they 
solve somebody else's problems, not just yours. (Inconsistent fonts 
in legacy documents is probably nobody else's problem.) 

Do the stuff where your dynamic, bottom-line oriented bosses can see 
the payoff (like making information easy and quick to find). 

Actually, never depend on anybody else to "see the payoff." Tell them 
that time is money and then show them how your work will save the 
company that money. 

> 
> Ellen, your boss gave you an important insight when they told 
> you that you > should not just identify problems, OFFER SOLUTIONS. 
> Particularly in astartup, that's the way to go. Everybody has to 
> wear several different hats, and just being a good worker bee won't 
>  cut it. You have a chance to shape your own job - take advantage 
> of it! Good luck....
> 
>  - Keith Cronin


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