RE: Encouraging users to read online help

[KMcLauchlan -at- chrysalis-its -dot- com]

Margaret C. was heard to intone:

> For instance, if I were writing Help for a
> Windows app knowing that the users had only used Unix apps before, in
> addition indexing the the names of Menu terms and GUI 
> features, I'd also index them using the comparable Unix command names with
which 
> the users were already familiar, indicating the appropriate (see XXXXX) 
> cross-references. 


Now there's a smart thought that I hadn't really considered.
Good one.     Thanks.

/kevin

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