Re: The three great virtues of a technical writer

[Sabahat Ashraf <sabahat -at- viragelogic -dot- com>]

APEERY -at- FAMILYDOLLAR -dot- COM wrote:
> 
> Yes, but then he gave the example of "service" as a virtue of a help desk
> employee: is this innate?  As usual, I'm a bit confused. :)

I think the answer to that one lies along the lines of "Common sense is
the most uncommon of senses ..." You ever tried calling a "Service Desk"
lately? There's a *reason* they don't call them that anymore for the
most part.

Okay, okay, SIA, this is no season to be uncharitable ...

S.

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