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I had a wonderful compliment from one of my customer/users the other day
about the documentation for the system that went live a week ago. He
said, "you know I've been through a lot of these [new systems], and
usually the manuals, if they exist at all, really suck. Yours not only
doesn't suck, it's really good."
~GLOW~
They DO notice when you do a good job!
Lisa Wright
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