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Hello Whirlers: I have been asked to develop a series of service request
forms in Outlook or Xchange that can be routed to various people depending
on the type of request.
The client wants a simple, inexpensive system (of course) that ties into
their internal email directory.
Has anyone implemented such a system and, in general, how was it done? A
brief overview would allow me to carry on with more detailed research.
Thanks for taking the time to reply.
Robyn Schell
r squared information design ltd
www.r2id.com
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