RE: Internet Architecture Project - PLEASE HELP
What they want is a technical reference manual forAlthough underwriters use the system to provide information to prospective buyers of insurance, who uses the documentation? Why? Where? How? Are there non-native English speakers using the documents? I know this sounds basic and implied, but in projects I do, I like to state information about the user explicitly...and I feel that a project of this scope requires solid planning...not just profiling the user of the documents, but envisioning scenarios in which these users actually use the documents. Are they being created to meet a legal requirement, or are they documents that different programmers can refer to when they are creating new utilities?
programmers and developers which documents their
system of servers, mainframes, routers, ATM switches,
applications, etc. Further they want this manual to
be documented down to the "file level" of detail and
have a variety of diagrams and tables in addition to
the usual narrative content. The system is used
primarily for quoting, managing, and underwriting
insurance policies.
Let's remember that programmers are users, too.
Hope this helps,
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