TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re:Sometimes they make ya feel good From:CHRISTINE ANAMEIER <CANAMEIE -at- email -dot- usps -dot- gov> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 12 Apr 2002 10:18:31 -0400
Kim Wallace rejoiced over an error message that praised the documentation:
> "Username belongs to more than one office. It is clearly
> documented in the install guide that an appuser can only
> belong to one office. Please remove username from all
> but one Appname groups."
>
> They like me! They really like me!
Two thoughts.
(1) Congratulations! They clearly think highly of your documentation.
(2) They probably shouldn't be phrasing it quite that way. The ONLY thing that
second sentence does is whack the user over the head: "Hey dummy, didn't you
read the install guide!?"
No, wait. Three thoughts.
(3) Maybe they should tweak the user interface to prevent the user from
associating a username with multiple offices, and then do away with this error
message entirely.
Not to rain on your parade, though. It's great that the developers respect your
work.
happy Friday,
Christine
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Are you using Doc-to-Help or ForeHelp? Switch to RoboHelp for Word for $249
or to RoboHelp Office for only $499. Get the PC Magazine five-star rated
Help authoring tool for less! Go to http://www.ehelp.com/techwr
Free copy of ARTS PDF Tools when you register for the PDF
Conference by April 30. Leading-Edge Practices for Enterprise
& Government, June 3-5, Bethesda,MD. www.PDFConference.com
---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.
