Re: poll taking: system documentation versus end user documentation

Subject: Re: poll taking: system documentation versus end user documentation
From: Goober TechComm <techcommgoober -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 1 May 2002 12:58:13 -0700 (PDT)


> I produce both system and end user documentation.
> For the system
> documentation, the audience is usually technical
> such as engineers, system
> administrators, and DBAs. For the end user
> documentation, the audience is
> usually not technical.
>
> I charge the same rate for both types of
> documentation. However, I was told
> that I should be charging a higher rate for system
> documenation. Now, I am
> not so sure.
>
> I am looking for opinions. What pays more system or
> end user
> documentation?
>
> Thank you in advance for your participation.

I s'pose you could argue that sysdoc is more
technically involved, requires a more experienced
person to do, and therefore commands a higher rate.

OTOH, a doc is a doc.

FWIW, I charge by complexity. If the deliverable is
just a PDF or finished source files, it really doesn't
matter if it's sysdoc, end user doc, or a brochure. If
it's online help, for example, that usually demands
more $, IMO.

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