RE: Sales/Marketing Driving Documentation Approach

[Karen Casemier <karen -dot- casemier -at- provia -dot- com>]

Lisa Price suggested "Create the online help system first, then
export or "publish" a document for the sales force from that system."

That would be a simple and elegant solution if this was going to be "normal"
online help. But this is for an RF unit (think size of a palm pilot with
none of the cool functionality and no GUI). I'm not sure what form the help
will take, but I know it won't be something like HTML help (think of
documenting a UNIX app with the screen size of a palm pilot). Now, there may
be a possibility of re-using some of this information, but at this point we
are still trying to determine how it would work.

Karen R. Casemier
Senior Technical Writer
Provia Software Inc.
616.974.8729



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