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So, would you lease a DSL line from a company whose salespeople do not know that there IS a difference between fixed and non-fixed IP (aside from a difference in price, which he also couldn't figure out because he couldn't tell me if the price he was quoting me was for fixed or not...)?
What do you think their tech support would be like?
Seems to me like it's kind of like a waiter in an Italian restaurant not knowing the difference between red and white gravy... (Or do you call it sauce?)
Guess I am crotchety these days. And, cable when it works is faster than DSL anyway.
--Emily
At 02:03 PM 5/9/02 -0500, Grant, Christopher wrote:
>> I recently contacted a DSL company to inquire as to their
>> pricing. The person I spoke with (after being kept on hold
>> for 15 minutes) did not know what a fixed IP address is.
>
>Well, I wouldn't expect a sales representative to be able to tell me the
>differences between dynamic and static IPs. Plus, maybe you didn't use
>terminology that the sales rep understood. I've not often heard "fixed IP"
>used to mean "static IP" and while _I_ can recognize that the two are the
>same, a sales rep might not.
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~ Emily Berk ~
On the web at www.armadillosoft.com *** Armadillo Associates, Inc. ~
~ Project management, developer relations and ~
extremely-technical technical documentation that developers find useful.~
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